Bryan Bissett

Veterans Serving Veterans

For Bryan Bissett, military service didn’t end when he completed 15 years of service in the U.S. Air Force, it simply evolved. As an Aerospace Medical Technician, his military career took him across the globe from Offutt Air Force Base in Nebraska and Ellsworth Air Force Base in South Dakota to Osan Air Force Base in South Korea, Aviano Air Force Base in Italy, and finally Nellis Air Force Base in Las Vegas, Nevada. He deployed twice to Afghanistan and once to the United Arab Emirates, working in emergency departments, in-patient wards, and ambulance services. “Each position required a different set of skills ranging from basic vital signs to responding to 911 calls,” he recalled.

Transitioning to civilian life can be daunting for many Veterans, but Bissett found a path forward with guidance from the military. “The Air Force provided several aids, simplifying the move. One of the aids was writing a resume,” he said. Initially, the biggest challenge was finding a role that matched both his experience and prior military pay. “I realized that being a medic in the military versus being a medic in civilian life did not pay well as I hoped it did,” he noted. Adjusting his search strategy to a wider net of careers led him to apply for a position at Leidos QTC Health Services, and after an interview, he was hired as a Quality Assurance Analyst.

Nine years later, Brissett has moved steadily through the ranks at the company, starting as a trainee, advancing through Level 1 and 2, and now serving as a Senior Quality Assurance Specialist. In his current role, he ensures that disability claims filed by Veterans are accurate, complete, and timely. He explained, “I communicate with the medical providers who completed the exams to ensure the clarity of each exam before the claims are sent to Veterans Affairs for the Veteran’s final disability rating.”

Bissett credits his military experience with shaping his professional approach. “The military prepared me in two ways—the military helped me know the importance of punctuality, teamwork, deadlines, follow-through, and to be levelheaded in times where the situation is stressful,” he said. He also brings a deep understanding of medical terminology, anatomy, and the types of injuries and illnesses Veterans face, which are critical skills needed for helping to make sure that processes are followed systematically and with care.

Supportive leadership and Veteran-focused initiatives at Leidos QTC have helped Bissett grow and succeed. “When I’ve had hard times, my supervisors and managers have been understanding and open,” he shared. Flexible remote work has also allowed him to continue serving a mission larger than himself. He said, “Working remotely is the best thing ever offered to me. I’m able to do all things I did in the office setting in my home office.”

For Veterans considering joining Leidos QTC, here are Bisset’s thoughts: “Leidos QTC isn’t just about pushing buttons and numbers—it’s about the Veteran on the end of the claim. They served for us, and now it is our turn to ensure they get what they deserve. I’m a Veteran and work with many other Veterans. I tell others, ‘It’s Veterans serving Veterans.’”